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After-sales service

Our offers for even more efficiency and safety

FullService
Permanent machine availability at guaranteed service life costs
A monthly flat-rate instead of nasty surprises: Our convenient Hako Full-
Service package ensures maximum machine availability and enables you to
calculate your maintenance costs. The Hako FullService includes all regular,
operating hour-related maintenance work, wearing parts and additional
expenses for travelling time and mileage costs as well as the prescribed
safety inspections. In addition, the Hako FullService option includes the
immediate clearance of faults – including spare parts!

The FullService mobility warranty for all hand-operated machines

If we are not able to rectify a fault within 24 hours, our mobility warranty takes
effect and, as a rule, we provide you with a replacement machine as fast as
possible.

Service contract
Clever savings with the usage-dependent flat-rate service costs
By concluding the Hako service contract, you get just the service you need
and at extremely attractive conditions. Instead of operating according to rigid
maintenance schedules, our inspections are based on machine usage. A
service appointment can be omitted in the case of low machine usage. In the
case of high utilisation, inspections occur more frequently to reliably ensure
machine availability. Each service costs the same, including all the wear and
spare parts! Journey times are also at attractive flat-rates.

Extended warranty
Up to 36 months more reliability with the Hako insurance cover
Even in the case of superior technology, certain residual risks for the buyer
cannot be avoided. If you want to eliminate this risk you can draw up an
additional guarantee insurance with Hako for 12 or 24 months after the period
of warranty has expired and, thus, cover against potential cost risks. The
extended warranty is also available for Hako used machine.

Fleet accounts
Hako can compile all your machines in a single invoice
As a Hako customer, you can choose to receive an overall invoice per
invoicing period which contains your entire vehicle fleet compiled rationally
and clearly.This is particularly practical, for example, when your machines are
used in separate buildings of a contractor; in this case you receive only one
single invoice containing all the machines; for easy recharging or further processing.