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CMS 2017
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Multicar M31

Swift supply of spare parts

Out of the 220 service technicians working for Hako nationwide, 70% are field technicians with mobile service vans, providing fast local customer service at reduced costs. Each of the service vans is equipped with all the standard wear parts for cleaning machines.

The fact that Hako maintains two central warehouses located in Bad Oldesloe and in Waltershausen guarantees an optimal overall availability rate of more than 98.6% for original spare parts. A sophisticated logistics system ensures overnight delivery of spare parts directly on board the service vans.