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Data privacy statement

Hako GmbH is pleased about your visit to our web site and your interest in our company and our products. We put considerable value on protecting your personal information. Your data is collected within the scope of the legal regulations. In the following we will explain which information is collected by Hako GmbH during your visit to our web pages, and how it is used.

1. Personal information
Personal information consists of individual details of personal or factual situations of a certain or definable natural person. This includes your name, delivery address, telephone number or your e-mail address, for example. The use of personal information is necessary for some of our services. Among others, these include

• Ordering products shown in our online shop
• Use of our digital products
• Registration for training, seminars and trade fairs

The collection and processing of personal information is needed to process these services. Depending on the product or service, you name, address, customer number, telephone number, fax number and e-mail address are collected and stored. This information is exclusively processed and used for the purposes of the contract, and to the extent that is necessary for the justification, arrangement, modification and fulfilment of the contractual relationship.

2. Data processing for orders
The personal information that is collected within the scope of the ordering procedure is processed and used by Hako GmbH for carrying out the contract and passed on for this purpose to appropriately commissioned service providers such as suppliers (third-party delivery) or companies associated with Hako and/or authorised dealers with whom Hako GmbH collaborates to provide certain services or products.

If data is forwarded to a service provider or associated company within the scope of order data processing, this is also subject to the specifications of the Federal Data Protection Act/DSGVO and other legal regulations, and they operate exclusively under the instructions of Hako GmbH.

3. Commercial use of data from the ordering process
Hako GmbH and appropriately commissioned service providers use the name and address to send further information about interesting products, services and trade fair invitations. Data is not sent to third parties for the purpose of advertising.

Hako GmbH uses the order data that occurs within the scope of the business relationship for internal market research and analysis for marketing purposes.

Of course, you can object to the use of your data for market research purposes and marketing at any time. To do this, send an appropriate message to: Hako GmbH, Hamburger Str. 209-239, 23843 Bad Oldesloe, Germany or by e-mail to info@hako.com.

4. Analysis of usage behaviour for subscribed, free e-mail services.
We endeavour to design the e-mail information that we send in a way that is as valuable to you as a user as possible. In order to be able to provide you with personalised information and offers that you will find useful, we evaluate the usage behaviour of our e-mail recipients at regular intervals. For example, whether an e-mail has been read (opening behaviour) and which messages and offers have been read and which have not (click behaviour). This data is expressly not sent to third parties, but is exclusively used to improve the quality of our e-mails to you. If you do not agree to this data collection and evaluation, you can object at any time by sending an e-mail to info@hako.com.

5. Secure transmission of data
Hako GmbH takes all of the technical and organisational security measures that are needed to protect your personal information from loss and misuse. In this way, your data is stored in a secure operating environment which is not accessible to the public.

6. Contact
If you have questions regarding the processing of your personal information, you can contact the data protection officer at Hako GmbH, who will also be available to you in the event of information requests, suggestions or complaints. In these cases, please send an e-mail to: info@hako.com.

7. Scope of validity
These data privacy statements apply to the web pages for which Hako GmbH is responsible.

8. Changes to the data privacy statement
Hako GmbH reserves the right to adapt this data privacy statement, and will announce any changes which are made here.

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