Data protection

Hako Privacy Policy


Thank you for visiting Hako GmbH’s website and for your interest in our products. We attach great importance to the protection of your personal data. Your data is collected and processed in accordance with statutory regulations. Below you will find some information on the collection, processing and use of your personal data when you visit Hako GmbH’s web pages. 

+1. Personal data

Personal data are details that relate to an individual or can be used to identify an individual, such as your name, postal address, telephone number, or e-mail address. Some of our services require the collection and use of your personal data. This includes

  • ordering products from our online shop
  • using our digital products
  • registering for training courses, seminars and trade fairs

Rendering these services requires the collection and processing of personal data. Depending on the respective product or service, we collect and store your name, postal address, telephone number, fax number, and e-mail address. These data are processed and used exclusively for contractual purposes and in the scope which is required for the substantiation, formulation, modification and fulfilment of the contractual relationship.   

+2. Data processing in the context of ordering

The personal data collected in the context of ordering are processed and used by Hako GmbH for order processing purposes and, if necessary, passed on to service providers commissioned for this purpose, e.g. suppliers (distance delivery), or affiliated companies and/or authorised dealers with whom Hako GmbH undertakes to jointly provide certain products or services. 

In the event that personal data is passed on to service providers in the context of commissioned data processing, these service providers are also bound by the German Data Protection Act/DSGVO and other legal provisions and may only act on Hako GmbH’s instructions.

+3. Promotional use of data collected in the context of order processing

Hako GmbH and its commissioned service providers may use your name and postal address to send you further information about interesting products and services or trade fair invitations. There will be no transfer of your data to third parties for advertising purposes. 

Hako GmbH uses the data collected within the scope of the business relationship for internal market research and marketing analysis purposes. 

You may, of course, object to the use of your data for market research and marketing purposes at any time by sending a corresponding message to: Hako GmbH, Hamburger Str. 209-239, 23843 Bad Oldesloe, or per e-mail to info@hako.com. 

+4. Analysis of user behaviour for e-mail subscription services provided free of charge

We aim at sending you information per e-mail which is as valuable as possible for you as a user. We analyse the user behaviour of our e-mail recipients on a regular basis in order to be able to send you tailor-made contents and offers you really find useful, i.e. we analyse whether or not our e-mails have been read at all (opening behaviour), and which messages and offers have been read and which ones haven’t (click behaviour). These data will not be passed on or transmitted to third parties but exclusively serve to improve the quality of the e-mails we send you. If you do not agree with our collecting and analysing any such data, you may object at any time by e-mailing to info@hako.com

+5. Safe data transfer

Hako GmbH takes all necessary technical and organisational safety precautions in order to ensure that your personal data is protected against loss or abuse. Your data is stored in a secure operating environment which is not open to public access. 

+6. Contact

If you have any questions regarding processing of your personal data, please feel free to contact Hako GmbH’s data protection officer, who is responsible for all data privacy matters including requests for information, suggestions and complaints. You may contact our data protection officer by e-mailing to info@hako.com

+7. Scope of application

This data protection notice is applicable to the web pages for which Hako GmbH is responsible. 

+8. Privacy policy amendments

Hako GmbH reserves the right to update its privacy policy if necessary and to publish any amendments on this page.  

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