Hako Service

 

Hako-Service means permanent machine availability, minimum downtimes and maximum economic efficiency. Any kind of service work is always carried out rapidly and efficiently. Spare parts are highly available and can be delivered directly to our service technicians.  

Hako Service

Hako-Service means permanent machine availability, minimum downtimes and maximum economic efficiency.

Hako Service

Hako-Service means permanent machine availability, minimum downtimes and maximum economic efficiency. Any kind of service work is always carried out rapidly and efficiently. Spare parts are highly available and can be delivered directly to our service technicians.  

Hako-FullService– permanent machine availability at predictable life cycle costs

 

One monthly flat rate instead of unpleasant surprises: Hako-FullService– our comprehensive care-free package – guarantees maximum machine availability and calculable maintenance costs. Hako-FullServiceincludes all regular, operating-hours-dependent maintenance work, spare parts and incidental expenses such as travelling times and mileage costs, as well as mandatory safety checks. In addition, Hako-FullService guarantees that malfunctions are rectified immediately – and the spare parts required are already included. 

Hako-FullService– permanent machine availability at predictable life cycle costs

One monthly flat rate instead of unpleasant surprises: Hako-FullService– our comprehensive care-free package – guarantees maximum machine availability and calculable maintenance costs. 

Hako-FullService– permanent machine availability at predictable life cycle costs

One monthly flat rate instead of unpleasant surprises: Hako-FullService– our comprehensive care-free package – guarantees maximum machine availability and calculable maintenance costs. Hako-FullServiceincludes all regular, operating-hours-dependent maintenance work, spare parts and incidental expenses such as travelling times and mileage costs, as well as mandatory safety checks. In addition, Hako-FullService guarantees that malfunctions are rectified immediately – and the spare parts required are already included. 


Hako-FullService-Mobility-Warrantyfor all walk-behind machines

 

In cases where errors cannot be rectified within 24 hours, Hako offers a mobility warranty, which means that we will provide a suitable replacement machine promptly. 

Hako-FullService-Mobility-Warrantyfor all walk-behind machines

In cases where errors cannot be rectified within 24 hours, Hako offers a mobility warranty.

Hako-FullService-Mobility-Warrantyfor all walk-behind machines

In cases where errors cannot be rectified within 24 hours, Hako offers a mobility warranty, which means that we will provide a suitable replacement machine promptly. 

Hako-Maintenance-Agreement: Be clever and save money – with Hako’s use-based maintenance flat rates

 

Hako-Maintenance-Agreementensures that our customers receive exactly the kind of service that meets their individual requirements – on particularly preferential terms. This means use-based inspection intervals instead of rigid maintenance schedules. Little use requires fewer service visits, and in times of high machine utilisation, service visits can take place at shorter intervals, which guarantees that the machines are always reliably maintained to ensure maximum machine availability. Each maintenance visit costs the same – travelling times and man-hours are already included.  

Hako-Maintenance-Agreement: Be clever and save money – with Hako’s use-based maintenance flat rates

Hako-Maintenance-Agreementensures that our customers receive exactly the kind of service that meets their individual requirements – on particularly preferential terms.

Hako-Maintenance-Agreement: Be clever and save money – with Hako’s use-based maintenance flat rates

Hako-Maintenance-Agreementensures that our customers receive exactly the kind of service that meets their individual requirements – on particularly preferential terms. This means use-based inspection intervals instead of rigid maintenance schedules. Little use requires fewer service visits, and in times of high machine utilisation, service visits can take place at shorter intervals, which guarantees that the machines are always reliably maintained to ensure maximum machine availability. Each maintenance visit costs the same – travelling times and man-hours are already included.  

Extended warranty – up to 36 months with Hako-Warranty-Package

 

A certain residual risk always remains – even when buying state-of-the-art technology. Hako-Warranty-Packageoffers either 12 or 24 months of extended warranty for customers who want to rule out any risk right from the start. Good to know: an extended warranty is also available for Hako’s used machines. 

Extended warranty – up to 36 months with Hako-Warranty-Package

A certain residual risk always remains – even when buying state-of-the-art technology. Hako-Warranty-Packageoffers either 12 or 24 months of extended warranty for customers who want to rule out any risk right from the start.

Extended warranty – up to 36 months with Hako-Warranty-Package

A certain residual risk always remains – even when buying state-of-the-art technology. Hako-Warranty-Packageoffers either 12 or 24 months of extended warranty for customers who want to rule out any risk right from the start. Good to know: an extended warranty is also available for Hako’s used machines. 

 

Customer service – maximum availability, maximum security

 

At Hako, customer satisfaction enjoys top priority. In addition to our reliable, high quality products providing ideal ergonomics, ease-of-use, superior economic efficiency and durability, we offer our customers Hako-Top-Service, which includes a close-knit Europe-wide sales and service network with 650 service technicians available around the clock and equipped with a GPS-controlled planning system. Another benefit for our customers: Hako’s efficient spare part logistics providing overnight delivery of spare parts whenever necessary. 

Customer service – maximum availability, maximum security

At Hako, customer satisfaction enjoys top priority. In addition to our reliable, high quality products providing ideal ergonomics, ease-of-use, superior economic efficiency and durability, we offer our customers Hako-Top-Service, which includes a close-knit Europe-wide sales and service network.

Customer service – maximum availability, maximum security

At Hako, customer satisfaction enjoys top priority. In addition to our reliable, high quality products providing ideal ergonomics, ease-of-use, superior economic efficiency and durability, we offer our customers Hako-Top-Service, which includes a close-knit Europe-wide sales and service network with 650 service technicians available around the clock and equipped with a GPS-controlled planning system. Another benefit for our customers: Hako’s efficient spare part logistics providing overnight delivery of spare parts whenever necessary. 

Service requests via scan

 

Scanning the QR code allows the operator full access to all machine data and other detailed information directly from the operating panel, including transmitting service requests. Everything at a glance – and full transparency: for highest levels of machine availability.

 

 

Spare parts – rapid delivery

 

220 Hako service technicians are based in Germany, 70 % of which are field technicians with mobile service vans, which ensures that one of our technicians is always close-by and quickly on site to keep costs as low as possible. And, of course, each of our service vans carries a selection of the most frequently required wear parts for our cleaning machines on board. In addition, 90 service stations throughout Germany ensure that your municipal vehicles are always properly maintained and ready for use. 
With an excellent stock availability of 98.6 % for original Hako spare parts, our central warehouses in Bad Oldesloe and Waltershausen guarantee optimum response times. And our sophisticated logistics ensure overnight delivery of spare parts – directly to the service vans. 

Spare parts – rapid delivery

220 Hako service technicians are based in Germany, 70 % of which are field technicians with mobile service vans, which ensures that one of our technicians is always close-by and quickly on site to keep costs as low as possible.

Spare parts – rapid delivery

220 Hako service technicians are based in Germany, 70 % of which are field technicians with mobile service vans, which ensures that one of our technicians is always close-by and quickly on site to keep costs as low as possible. And, of course, each of our service vans carries a selection of the most frequently required wear parts for our cleaning machines on board. In addition, 90 service stations throughout Germany ensure that your municipal vehicles are always properly maintained and ready for use. 
With an excellent stock availability of 98.6 % for original Hako spare parts, our central warehouses in Bad Oldesloe and Waltershausen guarantee optimum response times. And our sophisticated logistics ensure overnight delivery of spare parts – directly to the service vans. 

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